| 1. | Are the events listed run as open programmes?
 | Unlike many training consultancies, our programmes are tailored specifically to our clients’ needs to gain the maximum business related outcome for your company. It is our belief that an open, generic event will have less impact on your business outcome than one which addresses your needs alone. |
  |
| 2. | Can Insight help with training support services?
 | Yes. Insight provides training support services ranging from administering a specific programme of events right through to outsourcing your whole training function. |
  |
| 3. | How can I buy the books and software published by Insight?
 | Books and software may be purchased by E-mail at enquiries@insight-asiapacific.com. or by telephoning our office on 603 7880 7740. You may also pay by cheque, mailing us at: Insight Asia Pacific, Kelana Business Centre, 513 Block A, 97, Jalan 7/2, 47301 Kelana Jaya, Petaling Jaya, Selangor, Malaysia. |
  |
| 4. | How do I decide which event best suits my needs?
 | Insight’s consultants and support staff will be able to advise you on the most suitable event for your company and will conduct extensive needs analysis to ensure that the event is tailored to your specific needs. As a first step however, if you already have an awareness of which capabilities, knowledge and skills you wish to address, you can click here. |
  |
| 5. | How does Insight conduct needs analysis?
 | A Senior Consultant will meet with you to discuss in depth the needs of your organisation. The objective would be to gain an understanding of the nature of your business, your goals and objectives, the typical challenges you face and the perceived gaps in knowledge or skills which are inhibiting the achievement of your goals. Please refer to our 5 Step Approach for a better understanding. |
  |
| 6. | How does Insight differ from other training providers?
 | Our events are highly tailored to meet the exact circumstances of your business, your market and your challenges. Perhaps our most distinguishing competency is our capability in this area. Our clients demand that we research their real needs, help them to identify the way forward, ensure that everyone is aligned and that we deliver relevant and challenging training that is followed through into the workplace. (Link: 5-step Approach) |
  |
| 7. | How many people can attend one of Insight’s events?
 | The optimum number of people attending an Insight event varies depending on the nature of the programme and focuses on the application of learning back into the business environment. During the initial needs analysis, the consultant will be able to advise you of maximum and minimum numbers for the event you choose. |
  |
| 8. | What academic research does Insight use?
 | Insight has links with The School of Business at Cranfield University and has access to the latest research on a range of business related topics. Insight is also affiliated with the Chartered Institute of Marketing and a number of our marketing events will qualify participants for seven hours CPD (Continuous Professional Development) per day with the CIM. |
  |
| 9. | What experience do Insight’s consultants have?
 | Insight’s consultants all have a broad range of commercial experience and have come from careers in blue chip multi-national companies. Each consultant has specific areas of expertise, which draw on their personal experience and interests. (Link: Consultants Biodata) |
  |
| 10. | What is a Masterclass?
 | The Masterclass format focuses on issues of high current importance and ensures you are given the opportunity to hear the latest and most challenging ideas from the leading authorities. These can be designed for delivery in house and are also scheduled as public events in various locations throughout Asia. (Link: conference activations) |
  |
| 11. | What type of company is Insight?
 | Insight is a training consultancy focusing on a range of commercial disciplines. Our specific areas of expertise are in Key Account Management, Sales and Sales Management, Marketing, Persuasion and Influencing, Financial Understanding and Change Management. |
  |
| 12. | What type of follow up to your programmes do you offer?
 | Follow up occurs in a number of ways. It depends on the type of activity, programme or consultancy that has occurred. These follow-ups range from review events several months after the programme, Action Planning reviews, by email or face to face with the consultant concerned or access to a password protected area of our website containing materials relevant to your organisation and to the event run. |
  |